Privacy statement

Privacy Policy

Anneloeszuiderveen.com

Last updated: June 2026

This privacy policy explains which personal data we collect, how we use it, on what legal basis, and what rights you have. We recommend that you read this policy carefully.

1 Data Controller

The controller responsible for the processing of your personal data is:

Anneloes Zuiderveen

Trading as Anneloeszuiderveen.com

Avenida de Naos 47-56, Arrecife, 35500, Las Palmas, Spain

NIF: Y6235319X

Email: hello@anneloeszuiderveen.com

Phone: +34 684 049 408 (Monday to Friday, 9:00–17:00 CET)

2 What We Do

Anneloes Zuiderveen is an online sales strategy consultancy for service-based business owners. We provide strategic advice, mentorship and diagnostic services to experienced solopreneurs and experts (B2B), delivered through individual sessions, group programmes, live workshops, and a secure online platform with training materials and resources.

Through our website we provide information about our services and programmes.

3 Personal Data We Collect

Depending on the services and features you use, we may process the following personal data:

Name and address details
Business name
Email address
Username (when purchasing an online product)
IBAN or payment details
Information you provide in open fields or contact forms
Phone number
IP address and technical browser data (via cookies)

4 Purposes and Legal Basis for Processing

We process your personal data for the following purposes, together with the legal basis under the General Data Protection Regulation (GDPR):

Performance of a contract (Article 6(1)(b) GDPR)

To deliver products or services you have purchased or requested
To process your order and keep you informed of its progress
To provide access to our online platform and programme materials
To schedule and conduct individual sessions

Consent (Article 6(1)(a) GDPR)

To send you our newsletter or email communications (you can withdraw consent at any time via the unsubscribe link in every email)

Legitimate interest (Article 6(1)(f) GDPR)

To respond to your enquiries by email or phone
To improve our website and services
To communicate with you about your enquiry for a consultation or your interest in one of our programmes
To prevent fraud and ensure the security of our services

5 Sharing Data with Third Parties

We do not sell your personal data. We only share your data with third parties when this is necessary for the delivery of the services you have requested. For example, we use third-party payment processors to handle payments in our webshop.

When we share your data with a third party, we ensure through contractual agreements (data processing agreements) that your data is not used for other purposes and is deleted when no longer needed.

We will not provide your data to other parties unless we are legally required to do so. For example, the police may request data in the context of a fraud investigation. In such cases, we are legally obliged to provide this data.

6 International Data Transfers

Some of the third-party services we use (such as our email marketing platform or online course platform) may process data outside the European Economic Area (EEA). Where this is the case, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, or the service provider’s participation in an approved certification framework.

7 Cookies and Profiling

Our website uses cookies to improve your experience and to analyse how the website is used. For full details about which cookies we use and how to manage your preferences, please refer to our separate Cookie Policy.

We may group your personal data from different interactions with our website (such as account information, purchases, and downloads) to better understand how we can serve you. In some cases, we may send you additional information about relevant offers. You can opt out of such communications at any time.

8 Security and Retention

Security

We take appropriate technical and organisational measures to protect your personal data against misuse, unauthorised access, alteration and loss. Access to your data is limited to those who need it. Our security measures are regularly reviewed.

Retention

We do not retain your data longer than necessary for the purposes described in this policy. Specifically:

Client and transaction data: retained for the duration of the business relationship plus the statutory retention period required under Spanish tax law (currently 4 years after the end of the fiscal year in which the transaction took place).
Newsletter subscriber data: retained until you unsubscribe.
Contact form enquiries: retained for up to 12 months after the enquiry has been resolved.
Website analytics data: retained in accordance with the retention settings of the analytics tools used, as described in our Cookie Policy.

9 Your Rights

Under the GDPR, you have the following rights regarding your personal data:

Right of access: You have the right to request a copy of the personal data we hold about you.
Right to rectification: You have the right to request that we correct any inaccurate personal data.
Right to erasure: You have the right to request that we delete your personal data, subject to legal retention obligations.
Right to restriction: You have the right to request that we restrict the processing of your personal data in certain circumstances.
Right to data portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
Right to object: You have the right to object to the processing of your personal data where the processing is based on legitimate interest.
Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing carried out before the withdrawal.

To exercise any of these rights, please contact us using the details set out in Section 1 of this policy. We will respond to your request within one month.

10 Third-Party Websites

This privacy policy does not apply to third-party websites that are linked from our website. We cannot guarantee that these websites handle your personal data in a reliable or secure manner. We recommend that you read the privacy policy of each website you visit.

11 Changes to This Privacy Policy

We may update this privacy policy from time to time. Changes will be published on our website. We recommend that you review this policy regularly to stay informed of any updates.

12 Complaints

If you believe that your personal data has been processed in violation of the GDPR, you have the right to lodge a complaint with the Spanish Data Protection Authority:

Agencia Española de Protección de Datos (AEPD)

Website: www.aepd.es

You also have the right to lodge a complaint with the data protection authority in your own country of residence if you are located in another EU/EEA member state.

13 Contact

If you have any questions about this privacy policy or wish to exercise your rights, please contact us:

Email: hello @ anneloeszuiderveen.com